Shipping policy

Thank you for shopping with Glebe Greens! Please read our shipping policy carefully before placing your order.

What We Can Ship

Due to the perishable nature of many of our products, we are only able to ship the following non-perishable items:

Preserves

Dried herbs and herbal products

Freeze-dried products

Unfortunately, we are unable to ship fresh produce or microgreens, as these products require immediate handling and cannot withstand transit conditions. These items are available exclusively through our local pickup locations and farmers market stalls.

Where We Ship

We currently ship within Canada only. We do not offer international shipping at this time.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. You will be able to review the shipping cost before completing your purchase.

Processing Time

Please allow 2–4 business days for your order to be processed and packed before it is dispatched. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times

Delivery times vary depending on your location within Canada. While we do our best to ensure timely delivery, Glebe Greens is not responsible for delays caused by the carrier or circumstances outside of our control.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us at andrew@glebegreens.com within 48 hours of the expected delivery date with your order number and any relevant photos. We will work with you to resolve the issue as quickly as possible.

Questions?

If you have any questions about your shipment, don't hesitate to reach out to us at andrew@glebegreens.com.